Sous Chef

Sous Chef is one of the UK’s leading speciality cooking and ingredients retailers, offering a curated catalogue of over 7,000 ingredients, cookware and tableware items sourced from small-scale producers around the world.

Selling exclusively through their online store at souschef.co.uk, they serve a community of passionate home cooks and professional chefs who value craftsmanship, authenticity, and access to rare ingredients used by top chefs worldwide.

The Brief

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Sous Chef partnered with AdSuccess to scale their paid search programme with a clear dual mandate: grow top-line revenue year-on-year and grow net profit across an extensive long-tail catalogue.

The Challenge

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Sous Chef operates in a long-tail, highly seasonal market where roughly 80% of products generate little traffic, and where many bestsellers carry low margins while some niche products are highly profitable – making revenue-led bidding a poor proxy for business impact. The account needed a strategy that prioritised actual profit, gave visibility to high-margin niche products, and could absorb significantly more investment without sacrificing ROAS.

Our Solution

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POAS-Led Bidding (Profit-First)

Implemented a profit-based strategy in Google Ads to shift bidding from a revenue-led to a profit-led model.

We tracked profit per conversion and segmented the catalogue into profitable, unprofitable and low-traffic tiers.

Core campaigns were restricted to profitable products only, ensuring spend was directed where it generated the most net profit per pound – not just the most revenue.

PMax Segmentation by Category

The account was structured into category-focused PMax campaigns, each with its own budget, POAS-based target, and tailored creative assets.

This gave granular control over product prioritisation and prevented strong categories from being starved by weaker ones.

Long-Tail Activation

We built a dedicated campaign for low-traffic products, with adjusted POAS targets to give visibility to items the main campaigns were overlooking.

The campaign quickly became one of the most profitable in the account, unlocking incremental revenue from the long tail of the catalogue.

Seasonal Campaign Architecture

We built dedicated seasonal campaigns with bespoke product collections and distinct optimisation goals.

Sale and seasonal products were ring-fenced post-promotion to prevent algorithm confusion when prices reverted, protecting the learning of evergreen campaigns

Feed & Merchant Center Optimisation

We introduced a new layer of feed management focused on product categorisation, data quality and enrichment.

Automated rules were built to categorise, standardise and clean product data; the feed was enriched with optional attributes to strengthen ad relevance and eligibility for richer Shopping placements; and a structured title optimisation programme was rolled out across hundreds of key product lines.

The Results:

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+43% year-on-year increase in Google Ads revenue.

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+20% improvement in AOV, as the POAS strategy directed spend toward products with higher absolute profit contribution.

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ROAS sustained year-on-year while ad spend scaled by 40%+ - proving the account could absorb significantly more investment without losing efficiency.

Ready to unlock more profit?

Let’s start with a review. We’ll take a detailed look at your setup – for free – and come back with honest feedback and a clear plan to unlock more from your Google Ads spend.